MEN'S FOOTWEAR
Sneakers Summer Breathable Mens Casual Sports Shoes
Sneakers Summer Breathable Mens Casual Sports Shoes
Pickup currently not available
WOMEN'S FOOTWEAR
Stylish Outdoor Shoes With A Personalized Leopard Print
Stylish Outdoor Shoes With A Personalized Leopard Print
Pickup currently not available
WELCOME TO SOUTHERN PICK
Where style meets purpose. We bring you carefully selected pieces designed to elevate your everyday look without the premium price tag.
ABOUT US
Southern Pick was founded by Beni Ndaya in 2020 with a simple idea to elevate confidence through style.
We believe style is more than just how you look. It’s how you express yourself and how you feel in your everyday life. Every piece is carefully selected to help you stand out with confidence and intention.
It’s not just about dressing well it’s about feeling good in what you wear, every single day.
Southern Pick is more than a store. It’s a lifestyle built on confidence, purpose, and self-expression.
Wear your vibe. Define your space.
WHY CHOOSE US ?
✔ Curated with Purpose
Pieces selected for confidence, simplicity, and style not just trends.
✔ Designed for Confidence
Look good and feel even better in what you wear every day.
✔ Quality You Can Trust
Carefully chosen products with attention to detail and value.
✔ More Than Just Fashion
Built on self-expression, purpose, and lifestyle.
✔ Simple & Intentional
No noise just clean, stylish pieces that fit your vibe.
Contact Us
Email: southernpick.store@gmail.com
Phone: +64 220242491
Customer Support Hours:
Monday – Friday
9:00 AM – 5:00 PM (NZT)
Thank you for choosing
SouthernPick.store.
FAQ
1. How long does shipping take?
Orders are processed within 1–3 business days.
Delivery times:
- New Zealand: 5–10 business days
- Australia: 7–14 business days
- International: 10–20 business days
2. How can I track my order?
Once your order is shipped, you will receive a tracking number via email. You can use this to monitor your delivery.
3. Do you offer refunds or returns?
Yes. We offer a 14-day return policy for eligible items. Products must be unused and in original packaging. Please check our Return & Refund Policy for full details.
4. What if my item arrives damaged or incorrect?
If your item arrives damaged, defective, or incorrect, contact us within 48 hours of delivery. We will arrange a replacement or refund.
5. Can I change or cancel my order?
Orders can only be changed or canceled within 12 hours of placing them. After that, they may already be processed for shipping.
6. Do you ship internationally?
Yes, we ship worldwide. Shipping times vary depending on your location.
7. Why is my order taking longer than expected?
Delays may occur due to customs, high demand, or courier issues. We appreciate your patience in such cases.
8. What payment methods do you accept?
We accept major credit/debit cards and other secure payment methods available at checkout.
9. Is my personal information secure?
Yes. We take your privacy seriously and use secure systems to protect your personal information.
10. How can I contact you?
Email: southernpick.store@gmail.com
Phone: +64 220242491
Hours: Monday – Friday, 9:00 AM – 5:00 PM
We’re always here to help. If you have any additional questions, feel free to contact us.
SHIPPING & RETURN POLICY
Shipping policy
Processing Time
All orders are processed within 1–3 business days after payment is confirmed. Orders are not processed or shipped on weekends or public holidays.
Shipping Time
Estimated delivery times depend on your location:
- New Zealand: 5–10 business days
- Australia: 7–14 business days
- International: 10–20 business days
Please note that delivery times are estimates and may vary due to customs, carrier delays, or peak periods.
Shipping Rates
Shipping costs are calculated at checkout and may vary depending on your location and order size.
Occasionally, we may offer free shipping promotions.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number so you can follow your order’s progress.
Delays
While we aim to deliver within the estimated timeframes, delays may occur due to:
- Customs processing
- High order volumes
- Courier delays or weather conditions
We appreciate your patience in such cases.
Incorrect Address
Please ensure your shipping details are correct at checkout. We are not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.
If you notice an error, contact us immediately.
Lost or Missing Packages
If your order has not arrived within the expected timeframe, please contact us so we can investigate with the shipping carrier.
Refund policy
At SouthernPick.store, we want you to be satisfied with your purchase. If you are not completely happy, we’re here to help.
Returns
You have 14 days from the date you receive your item to request a return.
To be eligible for a return:
- The item must be unused, in the same condition that you received it
- The item must be in its original packaging
- You must provide proof of purchase (order confirmation or receipt)
Non-Returnable Items
Certain items cannot be returned, including:
- Personal use items (e.g., jewelry or fitness accessories that have been used)
- Items marked as final sale
- Gift cards (if applicable)
Refunds
Once we receive and inspect your returned item, we will notify you of the status of your refund.
If approved:
- Your refund will be processed to your original payment method
- Please allow 5–10 business days for the refund to appear in your account
Late or Missing Refunds
If you haven’t received your refund:
- First check your bank account again
- Then contact your bank or payment provider (processing times may vary)
- If you still have not received your refund, please contact us
Return Shipping
- Customers are responsible for paying return shipping costs
- Shipping costs are non-refundable
- We recommend using a trackable shipping service
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery. We will arrange a replacement or full refund at no extra cost.
Contact Us
If you have any questions about our Return & Refund Policy, please contact us:
Email: southernpick.store@gmail.com
Phone: +64 220242491
Availability: Monday – Friday, 9:00 AM – 5:00 PM
Thank you for shopping with SouthernPick.store.